How much do you know about the Mitel Premier Partner?

How much do you know about the Mitel Premier Partner?Mitel is a main provider which has whole communications solutions and services, operating in over 90 countries. The company previously produced TDM PBX systems and applications. but there was a change in ownership in 2001. Nowadays,it focuses entirely on VoIP products.


If we can be the Premier Partner status with Mitel,it means that we can get the highest accreditation. As one of the Mitel Premier Partner, it can offer the full portfolio of Mitel products and services.Furthermore,it can add significant value by the means of our award winning integration and customer service offerings.


Owing to our communications on a Mitel platform,it can give us business the tools. The tools can introduce new ways of working with enhanced user options, integrated features.For instances,the collaboration, presence and availability, video conferencing and son on.


We can apply the Mitel platform for our IP Telephony.Whether this is for our contact centre, sales offices, home or mobile workers, this service can give us a secure, scalable solution.Thereby,we can easily and cost effectively grow with the requirements of our business.In the modern world, there are many vendors who focus on the technology and not improve the business of their customers.



Resource From: network Integration

What Is The Benefit Of VoIP for Business?

There are a lot of advantages for using VoIP for Business which including cost effectiveness, greater productivity, and reliability today.The reason for this is because Scentel VoIP lets you merge voice, data, video into a single and easy-to-manage service.
VoIP for Business allows customers? to reduce their phone bill dramatically by up to 60%. Various companies like Scentel offer call cost savings, redundancy, high quality voice and data convergence.We have a unique product, providing redundancy and quality of service in South Africa. The key advantages of VoIP for Business is that the service is mobile.The software can be used everywhere there is an Internet connection.
VoIP for Business are reducing costs, it is improving customer service while gaining access to features and applications that increase worker productivity. The best business phone systems can stand the test of time and grow with your business needs. Businesses simply send all of their information over their Broadband Internet connection whether it be Internet data from PCs or voice calls from their employees. It all shares the same pipe, which could be DSL or Cable High Speed connection for Small Offices to larger sized businesses. It is cheaper than using a landline telephone and with the service improving it no longer has the negative of the poor quality calls that was once such a problem in most circumstances.


Resource From: Business Communication

The Information About The Endpoints

In network security, endpoints security refers to a methodology of protecting the corporate network when accessed via remote devices such as laptops or other wireless and mobile devices. Each device with a remote connecting to the network creates a potential entry point for security threats. Endpoint security is designed to secure each endpoint on the network created by these devices.

There are a lot of kinds of security systems available in the market or internet that are made for individual and networks both. In network environment the server computer gets the complete authority to protect the endpoints without personally going to each and every computer to remove its security weaknesses.

Endpoints can do a number of things that will help you. If you ever are wondering what type of documents your employees may be doing and if they are for you, now you will know. This new program monitors all activity the employee is doing. It will automatically save any of the documents an employee is doing so that you can use this to catch them and stop them from continuing it. Endpoints may help an employer very much. It will make your employees work harder for you and longer. They will know that they are being tracked and will not try to do things like this. Because of this they will produce more work for you and eventually make your more money and maybe even more and better customers.

How much do you know about the contact centre solutions?

How much do you know about the contact centre solutions? In fact, the contact centre are also called Call Center Solutions. The solution has been demonstrated for the system. Alternatively, it can expect problems, disadvantages, requirements and so on. It can propose a solution to the problems, including proposals, schedules. So it can ensure their effective implementation.

There are several features about the contact centre solutions. At first, it has the complete client access modes, including telephone IVR access, remote terminal access, manual seat access, WEB mode access and so on. And second, there are a variety of business services and applications. There is another factor. Owing to the dynamic changes of the client application, it will make the load unbalanced. The load comes from corresponding modules of the business background. However, the system can dynamically adjust the load of such services the module status. And then, the system can use a graphical service creation environment to generate new business. There is a platform modular system architecture and business structure. They both allow the system to support new business easily and dynamically. At last but not the least, the system platform and application modules have a strong system management and oversight functions.

With unified parameter table, running record statistics, error analysis, statistical analysis workflow and early warning, it can be easily applied by users. System platform and application modules all have a strong system management and oversight functions, run record statistics, error analysis, and statistical analysis workflow and early warning.

reference from:contact centre solutions and business voip

Do you know what's the VoIP PBX?

VoIP PBX phone systems are easy to expand. Several extensions can be maintained from the existing telephone system. Therefore your business can be easily expanded without having to invest in additional telephone connections. Using virtual phone numbers, your business presence can be created at desired sites, reducing the expenses required to set up physical offices. Another benefit is your business can be shifted to a new location without modifying the existing telephone numbers. Moreover, through VoIP PBX, calls to national and overseas sites can be made at lower charges, thereby cutting down on your telecommunication expenses. The phone systems help you unify your offices in multiple locations through a single telephone network as they support both local and remote extensions.

Modern VoIP PBX systems come with advanced conferencing and follow-me features. The conferencing options enables your office allows to create public and private discussion rooms. You can also make multi-party calls, record calls and manage your business using your phone system. The follow-me feature ensures that you receive calls at multiple numbers such as home, business, and cell phones. When a call comes in to a number with a follow-me functionality, the PBX system ensures that it rings all numbers from a preset list until the call is answered or transferred to voicemail.

Know further about VoIP phone

The VoIP phones can be simple software-based softphones or purpose-built hardware devices that appear much like an ordinary telephone or a cordless phone. Ordinary PSTN phones are used as VoIP phone with analog telephone adapters(ATA). Two combined signal-and-power wired cable interfaces are in common use to communicate between computer networks (or computers) and physically separate VoIP phones: USB and Power over Ethernet.
If you have VoIP phone service or if you are thinking to get connection of it, but you are confused that how you can have many phones scattered around your house or work station when you have just one VoIP phone connection. The days when people have just one phone in their house are passing away, now everyone wants to move forward along with the trend. You will be pleased to hear that there are some options available; by applying them you can get several phones running by one connection.
If you’re going to use VoIP for your company, make sure that you’ve got a smart network design. Hire a network administrator to oversee the maintenance of the network. The VoIP service is still a new technology and prone to glitches. If you don’t have a well designed network or one that’s not properly maintained, a power shortage may result in everything shutting down.